Effective Date: October 1, 2025
SmartChat AI PH (“SmartChat,” “we,” “our,” or “us”) values your privacy and is committed to safeguarding your personal data. This Privacy Policy explains how we collect, process, store, and protect your information, as well as your rights as a data subject, in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations (IRR).
1. Scope and Application
This Privacy Policy applies to all individuals who:
Sign up for membership, events, webinars, or breakfast clubs organized by SmartChat AI PH
Subscribe to our newsletters, SMS updates, or email communications
Interact with us online (via our website, forms, or learning hub)
By providing your personal information, you acknowledge that you have read, understood, and consented to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following personal information when you interact with SmartChat AI PH:
Basic Information: Full name, gender, date of birth (if voluntarily provided)
Contact Information: Email address, phone number, and business address (if provided)
Business Information: Company/organization name, position/title, industry, or nature of business
Technical Information: IP address, device type, browser type, and usage data when visiting our website or online platforms
Other Voluntary Data: Information you provide when filling out forms, attending events, participating in webinars or breakfast clubs, or engaging in community activities
3. Purpose of Collection and Use of Data
Your personal data will be collected and processed solely for legitimate business and community purposes, including but not limited to:
Customer and User Management – maintaining accurate records of users, subscribers, and event participants.
Communication – sending newsletters, updates, event reminders, exclusive offers, marketing insights, and service announcements.
Founder Outreach – allowing the founders of SmartChat AI PH to reach out directly to users via email for:
Important announcements
Invitations to events or collaborations
Special business opportunities and programs
Product and Service Improvement – analyzing feedback and behavior to enhance our services and customer experience.
Community Engagement – facilitating networking, knowledge sharing, and communication between users and the SmartChat community.
Compliance and Legal Obligations – fulfilling requirements under applicable laws and regulations.
4. Data Sharing and Disclosure
We respect your privacy and do not sell or rent your personal data. However, your information may be shared under the following circumstances:
Internal Use: With SmartChat AI PH staff and founders, for the purposes described above.
Service Providers: With trusted third-party partners (e.g., IT, cloud, email/SMS platforms) who help us operate our services, subject to confidentiality agreements.
Legal Compliance: When required by law, regulation, or valid legal process.
5. Data Storage, Retention, and Security
Your personal data will be stored in secure databases and systems managed by SmartChat AI PH and its authorized service providers.
We implement organizational, physical, and technical security measures to protect against unauthorized access, disclosure, alteration, or destruction of your information.
Personal data will be retained only for as long as necessary to fulfill the purposes stated in this policy, unless a longer retention period is required by law.
6. Rights of Data Subjects
In accordance with the Data Privacy Act of 2012, you are entitled to the following rights:
Right to be Informed – to know how your personal data is collected, processed, and shared.
Right to Access – to request access to the personal information we hold about you.
Right to Rectification – to request corrections to inaccurate or outdated information.
Right to Erasure or Blocking – to request deletion or blocking of personal data when processing is unlawful or no longer necessary.
Right to Object – to withhold or withdraw consent to data processing at any time.
Right to Data Portability – to request a copy of your personal data in a commonly used electronic format.
Right to File a Complaint – to lodge a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated.
7. Consent and Opt-Out
By submitting forms or providing your information to SmartChat AI PH, you consent to the collection, use, and processing of your data in line with this Privacy Policy.
You may unsubscribe from newsletters and communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
You may also opt out of direct email outreach from the founders at any time by notifying us.
8. Policy Updates
SmartChat AI PH may update this Privacy Policy from time to time to reflect changes in law, technology, or business practices. Updated versions will be posted on our website with the effective date.
9. Contact Information
For questions, concerns, or requests related to your personal data, please contact:
SmartChat AI PH
📧 Email: [email protected]